Privacy Policy

These standards govern vesperis.shop, the orders we prepare here, and direct notes you send our workshop. They do not cover third-party websites linked from our pages, as each manages its own privacy terms.

The controller of your records is Vesperis Goods LLC, located at 213 S Jefferson St, Suite 700, Roanoke, VA 24011, United States. For privacy inquiries, please message [email protected] or dial +1 (540) 675-5418.

Merchant

Vesperis Goods LLC

Registered address

213 S Jefferson St, Suite 700, Roanoke, VA 24011, United States

Email

[email protected]

Phone

+1 (540) 675-5418

We record only the precise details necessary for the tasks listed under each category.

3.1 Information you provide directly

Your name, destination address, email, and phone number when ordering, plus any notes you send us or leave in reviews. We preserve order details through the required legal accounting term, and retain correspondence for up to 3 years after our last note.

3.2 Payment and transaction data

Your order reference, selected herbal patch packs, totals, chosen payment method, and dispatch tracking. We never handle or log credit card or banking logins on this platform. Data is preserved for the statutory accounting period.

3.3 Automatically collected information

Your IP address, hardware and browser details, pages viewed, referral source, and visit timestamps, noted by our servers and cookies named in our Cookie Policy. We retain server logs for 30 days and combined analytics for up to 14 months.

3.4 Marketing and advertising data

The link, note, or campaign that directed you to our table, maintained solely to credit that channel for your visit and order. We clear this record after up to 90 days.

3.5 Records shared by service partners

Parcel tracking updates from the courier alongside payment settlement notes from our transaction partners, tied to your patch order.

3.6 Children

Our pages are not designed for visitors younger than 18. We do not intentionally gather details from minors; a guardian may contact [email protected] to request prompt removal.

Your full name, postal address, email, and contact number are strictly necessary for packing, shipping, and order communication. We cannot dispatch your parcel without them. Any other detail remains purely optional.

• To prepare your parcel, bill your order, manage delivery, and take care of returns or refunds.
• To reply to your questions and send parcel updates by email or text message.
• To protect our digital premises, guard against suspicious activity, and study site traffic patterns.
• To share quiet workshop updates only when requested; every note includes an easy link to opt out.
• To comply with legal requirements, including preserving our fiscal and accounting records.

We never trade or sell personal data. We pass it solely to the designated partners below, each bound by formal agreements to work only under our direction.

6.1 Payment processing

The handling partner for your chosen payment method receives only the details necessary to settle and verify your transaction.

6.2 Shipping and fulfilment partners

Our shipping carriers receive your recipient name, destination address, and phone number to transport your parcel and provide delivery updates.

6.3 Service providers

Our server infrastructure, email transmitters, and customer assistance systems handle data strictly on our instructions.

6.4 Advertising and analytics partners

Measurement and promotional cookies, active only after your permission, transmit site activity to their operators as detailed in our Cookie Policy.

6.5 Legal and regulatory disclosures

We release personal information if compelled by law or when necessary to protect our legal standing, such as resolving an order dispute.

6.6 Business transfers

In the event our business transitions through sale or merger, customer records transfer to the incoming operator under these identical safeguards.

Certain partners may handle records beyond United States. In those cases, we require official adequacy determinations or standard contractual clauses so your data retains unchanged protection.

In accordance with the applicable U.S. state privacy laws, including the CCPA/CPRA, you hold consumer privacy rights.

8.1 Review, correction, erasure, and data portability

You may inspect the records we store about you, amend errors, request deletion, obtain a standard digital file, limit or object to our handling, or withdraw earlier permission. Rescinding consent does not alter prior lawful handling.

8.2 Marketing choices

Each promotional dispatch includes an unsubscribe option. You can also turn off tracking and marketing cookies at any point via the cookie banner.

8.3 Exercising your rights

Send a note to [email protected]. We may request verification of your identity, and we will reply within 30 days. You also retain the right to submit a complaint to the oversight authority in United States.

Our web pages run securely across HTTPS. Customer files rest inside restricted systems viewable only by workers and specialists fulfilling the tasks noted above. We never record or store card numbers on our servers.

Invoices and order entries remain filed for the statutory accounting term and are then discarded. Inquiries stay on file for up to 3 years from your last message. Server traffic logs last 30 days and combined metrics up to 14 months. Mailing consent stands until you choose to revoke it.

Outbound links toward outside platforms, social channels, or billing providers direct you to independent services governed by their own privacy practices. We hold no responsibility for their handling of your records.

We revise these guidelines whenever our workshop procedures or legal regulations evolve. The active text remains published right here, marked with its most recent revision date at the top.