Terms & Conditions

Vesperis serves as the trade name for Vesperis Goods LLC, located at 213 S Jefferson St, Suite 700, Roanoke, VA 24011, United States. The maker selling these goods, complete with registry details and contact lines, is listed on our Legal Notice sheet and within your receipt. We take returns solely at the direct dispatch address we provide upon your request; please never post a box elsewhere.

You must reach at least 18 years of age to submit an order. Our site and botanical preparations are meant for private, domestic use unless arranged differently in writing. We reserve the right to limit, decline, or void an order if information stays unconfirmed, foil stock is spent, or fraud is suspected, issuing a full refund for funds collected.

All values appear in USD. Shipping charges are listed at checkout prior to your final confirmation. If a clear listing error occurs, we may mend the figure before dispatch, inviting you to keep the parcel at the true price or cancel without cost.

3.1 VAT and customs duties

Parcel rates sent into United States cover VAT where required. For packages traveling outside United States, border taxes, import fees, and duties are set by local authorities and remain the recipient's responsibility. If border entry is refused, the returned box is processed as a standard return, with freight expenses withheld from the balance.

We take Cash on delivery, Bank transfer. Our workshop never gathers or stores your card details or online banking keys directly on this site.

4.1 Order placement and acceptance

Your order is logged once checkout is complete. We dispatch an introductory email holding your order number; our binding agreement begins only when we seal the parcel for transit and mail you the dispatch notice. Before that step, we may cancel the request and return all funds.

4.2 Failed or incomplete payments

Any order where payment remains incomplete or unfulfilled will not leave our packing bench. For packages marked for payment upon arrival, an uncollected or rejected parcel returns to our care, and the transaction is closed.

We gather and handle only the personal information required to dispatch your parcels, answer your notes, and maintain a safe workspace, detailed in our Privacy Policy. Digital cookies and related tools are outlined in the Cookie Policy. Both texts form an integral part of these conditions.

Apply each patch as guided on the item description, on the packaging sleeve, and in the folded guide enclosed. Store securely out of reach of young children unless crafted for them. Our photos capture the authentic articles we pack; variations in monitor tones may shift appearances slightly and are not craft flaws.

6.1 Storage, expiry and disposal

Keep the botanical packs stored according to the thermal and moisture guidelines on the foil wrap. Do not apply patches once the stamped date passes. Please separate and discard envelopes and spent backings according to your area's sorting rules.

No passage on this site serves as clinical, medical, or dietary instruction. Our descriptions explain our ingredients, fabrics, and usage without pledging guaranteed physical support. Please consult a trusted medical practitioner prior to handling if you are pregnant, nursing, taking medication, or tending to a sensitive health condition.

A price reduction shown on the shop applies solely to orders completed while visible, and cannot merge with other promotional rates unless stated. You must enter any code at checkout before sealing payment, as we cannot apply credits retroactively. Any promotional items enclosed must accompany returned goods in the original pack.

Shipping selections, schedules, and postage fees are detailed on our Shipping & Delivery page. Transit times reflect careful working-day estimates from dispatch rather than firm calendar promises. An order containing several botanical boxes may occasionally arrive across separate envelopes.

Our team carries responsibility for the parcel until the carrier delivers it directly to you or your designated recipient at the stated address; care passes to you upon delivery. Noticeable box damage must be reported to [email protected] within 48 hours, accompanied by photographs. Please verify your address carefully: envelopes returned due to address errors or missed collection are reimbursed minus carrier costs.

You may return any item within 60 days of receipt under the terms laid out on our Returns & Refunds page. Reach out for a return reference before posting, and send your parcel solely to the workshop address we provide. The reimbursed sum covers the item price; outbound postage is returned only if an error or manufacturing flaw was ours. Your statutory cancellation rights remain fully intact.

Our patches must correspond to their workshop specifications and reach your hands without defects. Vesperis Goods LLC warrants that Lunavelle Sleep Patches conform to published ingredient specifications and remain free from manufacturing defects in adhesive layer, backing material, and foil barrier integrity for 12 months from the production date when kept in a cool, dry place. Should an item show a genuine flaw during your jurisdiction's statutory warranty window, we inspect the piece and decide whether to mend, replace, or refund it. Regular handling wear, mishandling, and damage occurring after receipt remain excluded.

You may not use our pages to file deceptive orders, disrupt our system, harvest records about visitors, or display unlawful, deceptive, or abusive material. We reserve the right to suspend access should these standards be breached.

The written accounts, imagery, diagrams, trademarks, and code across this platform belong to Vesperis Goods LLC or our partners. You may read or print sheets solely for private use; copying, circulating, or commercially reproducing them requires our prior written consent.

Our platform may connect to outside portals that sit beyond our hands. We hold no responsibility for their reading material, policies, or server uptime. Providing a link carries no formal recommendation.

The impressions printed here come from verified patrons who purchased our patches; they portray personal journeys rather than guaranteed outcomes for every body. By sharing your thoughts, photographs, or notes with us, you grant us leave to display them without royalty, identifying you by first name alone. We withdraw notes upon request and never feature improper content or private identifying records.

We present this platform in its present state. While we strive to keep every detail accurate and refreshed, we cannot promise constant uptime or a site entirely free of hitches. Statutory protections covering the tangible goods we craft remain untouched by this clause.

To the maximum extent permitted by applicable law, the aggregate liability of Vesperis Goods LLC for any claim arising out of or related to product purchases shall not exceed $100 or the total purchase amount paid for the specific order giving rise to liability. We remain accountable without boundary for losses stemming from wilful misconduct, gross negligence, harm to bodily health or life, and every case where statutory law prohibits limitation. For alternate losses, our accountability remains restricted to direct, foreseeable damages usual for an order of this nature.

You agree to hold us harmless from third-party claims arising from any disregard of these provisions or from text and media you submit, within the boundaries of applicable law.

The laws of the State of Delaware and applicable federal laws of the United States govern these terms, without regard to conflict of law principles. Should a disagreement remain unsettled through calm conversation, you may take the matter to the appropriate court where our trade is registered; consumers retain the right to proceed through the courts of their home territory. Mandatory consumer safeguards established by your country of residence remain fully effective.

Receipts, dispatch notices, invoices, and notices concerning these conditions will be sent to the email address you recorded during checkout. Please keep that inbox open and verify your junk folder; a dispatch sent to that address counts as delivered.

We may pass our responsibilities and entitlements under this arrangement to a successor enterprise, provided your safeguards remain unaltered. You may not reassign your entitlements without written approval from our team.

If we pause or refrain from applying any point within these conditions at a given time, this does not surrender our right to enforce it later.

Should any single clause in these terms be declared unenforceable, the remaining provisions stay intact, and we will substitute a lawful clause that matches the original intent as closely as possible.

We reserve the right to pause an account or decline new orders from anyone who disregards these conditions. Any parcels already packed and dispatched will proceed normally.

Together with our linked policies and your dispatch receipt, these terms form the complete understanding between our workshop and you. If published in multiple tongues, the version presented on the specific site where you placed your order takes precedence.

To discuss these terms with our team: write to [email protected], call +1 (540) 675-5418, or reach out through our Contact page. Our workshop address: 213 S Jefferson St, Suite 700, Roanoke, VA 24011, United States.

Merchant

Vesperis Goods LLC

Registered address

213 S Jefferson St, Suite 700, Roanoke, VA 24011, United States

Email

[email protected]

Phone

+1 (540) 675-5418